Privacy policy

1. About This Policy KidzMart ("we", "us", "our") operates at www.kidzmart.co.nz. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or make a purchase. We are committed to complying with the New Zealand Privacy Act 2020.

2. Information We Collect We may collect the following types of information:

  • Contact information (name, email, phone, shipping/billing address)
  • Payment information (processed securely via our payment provider — we do not store card details)
  • Order information (products purchased, order history, transaction details)
  • Device & browsing data (IP address, browser type, pages visited, referring URLs via cookies and analytics tools)
  • Communications (messages sent via email or our contact form)

3. How We Use Your Information We use your information to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to enquiries and provide customer support
  • Improve our website and product offerings
  • Send marketing emails (only with your consent — you can unsubscribe at any time)
  • Comply with legal obligations

4. Sharing Your Information We do not sell your personal information. We may share it with trusted third parties only as necessary, including:

  • Shipping and courier providers
  • Payment processors
  • Analytics providers (e.g. Google Analytics)
  • Shopify, our e-commerce platform

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. Cookies We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser.

6. Google Services We use Google services including Google Analytics and Google Shopping. Google may collect data about your visit in accordance with Google's Privacy Policy. You can opt out via Google's opt-out tools.

7. Data Retention We retain your personal information for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (subject to legal requirements).

8. Your Rights (NZ Privacy Act 2020) You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (where applicable)
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at info@kidzmart.co.nz.

9. Data Security We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our store is hosted on Shopify, which maintains industry-standard security measures including SSL encryption.

10. Third-Party Links Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our store constitutes acceptance of the updated policy.

12. Contact Us For privacy-related questions or requests, contact us at info@kidzmart.co.nz or use the contact form at www.kidzmart.co.nz/pages/contact-us.